Tuesday 27 May 2014

Our car - well that's a laugh

We have a right hand drive but French registered Renault Espace.    We snapped it up when it came on the market for its size, it was automatic and diesel - ticked all our boxes.    In December 2012 (yes that is 6 months ago) it developed a problem with the heating (you notice these things when your hands are frozen to the steering wheel).   So we took it to our local Renault garage run by a lovely chap, Sebastian.    He speaks little english so with much mime and waving of dictionaries we explained the problem.    It was 10 days before Christmas.    He said it would be mid Jan before 'France PLC' returned to work and so he would lend us an identical car (except it is left hand drive).
So mid Jan came and went and no sign of our car.     
We told Sebastian we had to drive to the UK late January and back in February.   
"That's fine" he said and double checked his insurance and gave us written permission to take it out of the country.   

Drove to the UK and back 
"ah" said Sebastian (mid Feb) "the problem is not what we thought so we are now going to order replacement parts.   But I am very busy with contract work so it will be a week or two".    
"Ok fine" we said,    
In March we said to Sebastian, "we are going to the Gironde this week and to Barcelona next week".   
"That's fine" he said "take my car".
In April we said, "where our car?"  
"Oh don't worry" he said "I was not happy with the new parts and have asked for replacements".    
In May, "oh Sebastian we are going to Provence and need the car to pull the caravan".
"No problem take our car.   I have not had time to complete the job!!"   

So we are now hoping after driving this car for 6 months over 4000 miles, we will be getting ours back some time soon.    
Six months for car repair - must be a record?    
Anyway our French language is not brilliant, so hopefully we are getting our car back,,,,,

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